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DriveCare Warranty

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Our DriveCar Warranty

Warranty

Our DriveCar Warranty

To give you peace of mind RightDrive promises to repair or replace any covered component which suffers mechanical or electrical failure under your DriveCare Warranty. As a customer you have rights under statute when a problem arises and this DriveCare warranty does not limit those rights. Guidance and further information on your statute rights may be obtained from your local Trading Standards Office or CAB.

You will have chosen or agreed certain parameters for your warranty and the limits are specifically listed or covered by the general terms, definitions and exclusions all within the DriveCare warranty leaflet.

What's covered

Covered Components

Engine:
Cylinder Block (excluding cracks and porosity),cylinder bores and liners (excluding cracks and porosity), crankshaft, crank main bearings, big end bearings, oil pump, con-rods, gudgeon pins, small end bearings, pistons, piston rings, cylinder head(excluding cracks, porosity), rocker shaft, rockers, hydraulic lifters, camshaft and cam followers, push rods, camshaft bearings, inlet and exhaust valves, valve springs, valve guides, cylinder head gasket, inlet manifold, timing gears, timing chains, timing belt/chain tensioner, flywheel or flex plate, starter-ring gear. (excludes overheating, de-coking, burnt, pitted and sticking valves). N.B. Failure of timing belt not covered.

Rotary Engine:
Rotors, vanes, rotor seals, rotor central shaft.

Manual gearbox:
Gears and gear clusters, selectors and shafts, synchromesh assemblies, ball and roller bearings, needle bearings, bushes and transfer gears.

Automatic gearbox:
Governor, valve block, oil pump, gears, brake bands, clutches, seals, servos, shafts, bearings and bushes, modulator valve and transfer gears.

Brakes:
Brake master cylinder.

Clutch:
Clutch plate, pressure plate, release thrust bearing, oil contamination (centre plate only), master and slave cylinders, clutch cable including self-adjusting mechanism and clutch damper.

Differential:
Internal shafts, bearings and bushes, thrust washers, spacers and bevel gears. Planetary gear assembly, crown wheel and pinion assembly. Includes front, rear and centre differentials(excludes viscous couplings and fluid differentials).

Front – Wheel Drive:
Drive shafts, universal joints and couplings and constant velocity joints (excludes gaiters and bushes).

Rear – Wheel Drive:
Drive shafts, universal joints and couplings, constant velocity joints, half shafts and bearings(excludes gaiters and bushes).

Engine Cooling System:
Water pump.

Electrical System:
Starter motor and alternator.

How to make a claim

Claims

How to make a claim

1. Establish that the part(s) directly causing the breakdown are covered by this DriveCare warranty and the terms of the DriveCare warranty have been adhered to.

2. Contact DriveCare on: 02392 280990 - (To help us process your claim please have the Registration and exact Mileage of your vehicle to hand.)

3. Our DriveCare Team will advise you on the appropriate course of action to confirm your DriveCare Warranty validity and arrange for the repair authorisation to be progressed. Repairs must not be carried out without authorisation.

4. Our DriveCare Team will advise you of how we will proceed with the diagnosis/repair.

5. We will arrange a Time/Date for the diagnosis/repair to be carried out at RightDrive Service Centre.

6. Depending on the diagnostics, the circumstances of the breakdown and the claims limit, you may be asked to contribute more, some or all of the diagnosis/repair costs.

7.The repair reserves the right to use suitable reconditioned or exchanged parts when carrying out the repairs.


The following mechanical or electrical items specifically listed will be covered if the terms and conditions of this DriveCare warranty are fully complied with and subject to the maximum claims limit.
You will have chosen or agreed certain parameters for your warranty and the limits are specifically listed or covered by the general terms, definitions and exclusions all within the DriveCare warranty leaflet.